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Introduction
Welcome back to Crisis Resolutions Pro Strategies! In our previous episode, we explored the importance of Essence as a Vital Strategy for Crisis Resolutions. Today, we’ll be focusing on Combined Strategies and how they can help your organization to navigate crises more effectively.
Combined Strategies are the use of two or more of the 8 Good Ways to resolve a crisis. By combining different strategies, you can leverage their strengths and overcome their limitations. For example, you can use Personal Continence to calm yourself and others, and then use Empirical Science to analyze the situation and find solutions. Or you can use Social Sense to communicate with stakeholders and then use Ethical Absence to make decisions that are aligned with your values.
In this episode, we’ll look at three case studies of organizations that used Combined Strategies to deal with crises. We’ll see how TOMS used Social Sense and Mutual Defense to respond to criticism of its shoe donation model. We’ll see how Social Finance used Practical Presence and Ethical Absence to launch a new social impact bond. And we’ll see how Ashoka used Mental Conscience and Empirical Science to adapt its social entrepreneurship model to the COVID-19 pandemic.
By the end of this episode, you’ll learn how to identify which strategies are best suited for your organization and how to combine them effectively. You’ll also learn how to avoid common pitfalls and challenges when using Combined Strategies. So stay tuned for another exciting episode of Crisis Resolutions Pro Strategies, brought to you by the Center of Crisis Resolutions!
Topic
One of the main goals of this training program is to help you develop your crisis resolution skills by using the 8 Good Ways model. The model offers a variety of strategies that you can apply to different types of crises, depending on the situation and your preferences. However, the model is not meant to be rigid or prescriptive. You can also combine different strategies to create a more comprehensive and effective approach to crisis resolution.
For example, you might use Personal Continence to calm yourself and control your emotions during a crisis, while also using Social Sense to communicate effectively with your stakeholders and seek support from others. Or you might use Ethical Absence to avoid moral dilemmas and focus on the facts, while also using Empirical Science to gather evidence and test solutions. Or you might use Vital Essence to tap into your inner resources and values, while also using Mutual Defense to protect yourself and your business from harm.
Combining strategies can help you to address multiple aspects of a crisis and enhance your resilience and adaptability. However, we understand that it might not be easy to mix and match strategies, especially if you are new to the model or if you have a strong preference for one strategy over others. That’s why we encourage you to experiment with different combinations and see what works best for you and your business. But if you find it difficult or overwhelming to combine strategies, you can stick to the one that seems more relevant to you for now, and in the future explore others. There is no one right way to resolve a crisis, but there are many good ways that you can learn and practice with this training program.
Market Studies
Case 1 - TOMS
TOMS is a shoe company that is known for its One for One business model, which donates a pair of shoes to a child in need for every pair of shoes purchased. While the model has been praised for its social impact, it has also been criticized for its sustainability and effectiveness. Some critics argue that the model perpetuates dependency and undermines local economies, while others argue that it doesn’t address the root causes of poverty.
To address these concerns, TOMS used a Combined Strategies approach that leveraged Social Sense and Mutual Defense. The company listened to feedback from its stakeholders and engaged in open and honest communication about its business model. It also partnered with NGOs and local organizations to ensure that its donations were aligned with local needs and priorities. Additionally, it diversified its product line and expanded its impact beyond shoes to include eyewear, coffee, and other products.
TOMS used Combined Strategies to respond to criticism, improve its social impact, and strengthen its reputation as a socially responsible business. By leveraging Social Sense and Mutual Defense, the company was able to understand its stakeholders’ perspectives and protect its brand from harm, while adapting to changing market conditions and remaining competitive in the industry.
Case 2 - Social Finance
Social Finance is an investment firm that specializes in social impact bonds to tackle social and environmental challenges. One of the main obstacles that the company faced was the need to align their financial and social goals while ensuring that their investments were generating measurable and long-lasting results.
To tackle this challenge, Social Finance decided to adopt a Combined Strategies approach that focused on leveraging Practical Presence and Ethical Absence. By building partnerships with governments, non-profits, and other stakeholders, the company identified critical social issues and designed impact investment solutions that aligned with their mission and values. Additionally, Social Finance conducted thorough due diligence and evaluation to guarantee that their investments were generating both positive social and financial returns.
As a result of this approach, Social Finance has established itself as a leading firm in the impact investment field, attracting new investors and partners. By utilizing Practical Presence to engage with stakeholders and Ethical Absence to align investments with their values, Social Finance has created a sustainable and scalable business model that generates positive impact and financial returns.
Case 3 - Ashoka
During the COVID-19 pandemic, Ashoka, a global organization supporting social entrepreneurs and changemakers, faced the challenge of adapting its programs and services to the changing needs and priorities of its community. To overcome this challenge, Ashoka adopted a Combined Strategies approach that leveraged Mental Conscience and Empirical Science.
Ashoka focused on building resilience and empathy among its staff and fellows, using Mental Conscience to stay true to its values and Empirical Science to adapt to changing circumstances. The organization used data and evidence to inform its decision-making and program design, collaborating with its partners and stakeholders to co-create solutions that were responsive to local needs and contexts.
This approach helped Ashoka to maintain its impact and reputation as a leader in social innovation during the pandemic. By using Combined Strategies, Ashoka was able to support its community of changemakers and help them to navigate the challenges of the pandemic while staying true to its mission and values.
Overall, Ashoka’s success in using Combined Strategies demonstrates the effectiveness of a flexible and adaptable approach to crisis resolution, enabling organizations to respond to changing circumstances and maintain their relevance and impact.
Simulation
Get ready for “The Great Financial and AI Crisis”! In this simulation, you will step into the shoes of a manager of a financial services company that is facing a crisis on two fronts. Your company is struggling to stay afloat due to recent market changes, and to make matters worse, artificial intelligence is replacing the majority of the services your company provides. Your employees are anxious and your clients are skeptical. But fear not, because you have the 8 Good Ways model at your disposal. Are you ready to put your crisis resolution skills to the test and save your company from collapse? Let’s dive in and see how you can use the 8 Good Ways to resolve the crisis and emerge stronger than ever.
The simulation will guide you through the 8 Good Ways model and how you can apply each step to address the financial crisis and the impact of artificial intelligence on your company. You will learn how to remain calm and composed during a crisis, stay true to your values and purpose, engage with your stakeholders and build partnerships, communicate effectively, make decisions based on facts and values, protect yourself and your business, analyze the situation and find solutions, and tap into your inner resources and values to stay motivated and resilient.
By the end of the simulation, you will have a comprehensive and effective approach to crisis resolution, and you will be able to apply it to different types of crises and situations. So let’s get started and see how you can save your company from the Great Financial and AI Crisis!
Step 1: Personal Continence
The first step is to remain calm and composed during the crisis. Take a deep breath and remind yourself that you can handle this. Use Personal Continence to control your emotions and stay focused on the problem at hand. Recognize the feelings of your employees and clients, and empathize with them.
Step 2: Mental Conscience
The second step is to stay true to your values and principles. Use Mental Conscience to align your actions with your company’s mission and purpose. Focus on the positive impact that your services have on people’s lives and the value they bring. Use Mental Conscience to inspire your team and clients and create a sense of community and solidarity.
Step 3: Practical Presence
The third step is to engage with your stakeholders and build partnerships. Use Practical Presence to listen to your employees’ and clients’ concerns and address them in a timely and respectful manner. Apologize for any mistakes that your company may have made in the past, and assure them that you are taking the necessary steps to improve your services. You can also use Practical Presence to reach out to your partners and suppliers and seek their help and expertise.
Step 4: Social Sense
The fourth step is to communicate effectively with your stakeholders and seek support from others. Use Social Sense to understand your stakeholders’ perspectives and needs, and to build trust and credibility with them. Engage in open and honest communication about your business model, and partner with NGOs and local organizations to ensure that your services are aligned with local needs and priorities.
Step 5: Ethical Absence
The fifth step is to avoid moral dilemmas and focus on the facts. Use Ethical Absence to gather data and evidence about the financial crisis and the impact of artificial intelligence on your company. Work with your team to identify the root causes of the crisis and find ways to address them. Make decisions that are aligned with your company’s values and principles, such as providing excellent customer service and maintaining transparency.
Step 6: Mutual Defense
The sixth step is to protect yourself and your business from harm. Use Mutual Defense to anticipate and mitigate risks, and to build resilience and adaptability. Identify potential threats and vulnerabilities, and develop contingency plans and crisis management procedures. Protect your assets and intellectual property, and comply with legal and ethical standards.
Step 7: Empirical Science
The seventh step is to analyze the situation and find solutions based on data and evidence. Use Empirical Science to conduct a thorough analysis of your company’s financial situation and the impact of artificial intelligence on your services. Identify the strengths and weaknesses of your company, and develop a plan to leverage your strengths and address your weaknesses. Test different scenarios and strategies and evaluate their effectiveness.
Step 8: Vital Essence
The final step is to tap into your inner resources and values to stay motivated and resilient during the crisis. Use Vital Essence to remind yourself of your company’s mission and purpose. Focus on the positive impact that your services have on people’s lives and the value they bring. Use Vital Essence to inspire your team and clients and create a sense of community and solidarity.
Combined Strategies
Now that you’ve learned about the 8 Good Ways and how to use them individually, it’s time to combine them into a comprehensive and effective approach to crisis resolution. Use Combined Strategies to leverage the strengths of each strategy and overcome their limitations. For example, you can use Personal Continence to stay calm and composed, Mental Conscience to stay true to your values and purpose, Practical Presence to engage with your stakeholders and build partnerships, Social Sense to communicate effectively and build trust, Ethical Absence to make decisions based on facts and values, Mutual Defense to protect yourself and your business, Empirical Science to analyze the situation and find solutions, and Vital Essence to stay motivated and resilient.
By using Combined Strategies, you can tackle multiple aspects of the crisis and enhance your resilience and adaptability. You can also learn from the crisis and use the experience to improve your services and adapt to market changes. And most importantly, you can save your company from the Great Financial and AI Crisis and emerge stronger and more prepared for future challenges.
So, are you ready to put your crisis resolution skills to the test and save your company? Let’s go!
Analysis
From the previous story, we can derive some key takeaways related to the use of combined strategies for crisis resolution.
Firstly, combined strategies can be more effective than using a single strategy in isolation, as they allow organizations to address multiple aspects of a crisis and leverage the strengths of different strategies.
Secondly, effective communication and stakeholder engagement are crucial for crisis resolution, as they allow organizations to understand their stakeholders’ perspectives and needs and build trust and credibility with them.
Thirdly, data analysis and evidence-based decision-making can help organizations to identify the root causes of a crisis and find solutions that are aligned with their values and purpose.
Finally, staying true to one’s values and purpose can provide a sense of direction and motivation during a crisis, and can help organizations to maintain their impact and reputation while adapting to changing circumstances. These takeaways can be useful for organizations that are looking to improve their crisis resolution capabilities and build resilience and adaptability.
Conclusion
In this series, we’ve explored the 8 Good Ways model for crisis resolution and how it can help organizations to navigate crises more effectively. We’ve looked at each strategy in detail and provided examples of how they can be applied in different contexts and situations. We’ve also discussed the importance of combining strategies and how it can enhance organizations’ resilience and adaptability.
By learning and practicing the 8 Good Ways, you can develop your crisis resolution skills and become a more effective leader and problem-solver. You can also create a culture of crisis preparedness and response within your organization, and build trust and credibility with your stakeholders. Whether you’re facing a financial crisis, a natural disaster, a cyber attack, or a pandemic, the 8 Good Ways can help you to stay calm, focused, and effective.
Closing
We hope that you’ve enjoyed this series and that you’ve found it useful and informative. We encourage you to continue exploring the 8 Good Ways and to experiment with different combinations and applications. We also encourage you to share your experiences and insights with others and to contribute to the growing community of crisis resolution experts and practitioners.
Thank you for joining us on this journey and for your commitment to crisis resolution and preparedness. Remember, crises are not just challenges, but also opportunities for growth and learning. By using the 8 Good Ways and staying true to your values and purpose, you can overcome any crisis and emerge stronger and more prepared for the future.
Disclaimer
Our Guides focus on helping you practice effective ways to overcome challenges and achieve well-being. Our Good Ways Model, which is our protocol for Crisis Resolutions, is presented in a simple, systematic, and repetitive manner throughout all episodes, so you won’t need to remember it. Personal and cooperative practice is key to mastering this model.
While the Good Ways Model can be a helpful tool, it is not required to practice effective ways and resolve crises. Self-effort is the foundation for becoming more autonomous, confident, and resilient in resolving all sorts of human-sustained crises, and we are here to provide assistance.
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. If expert assistance or counseling is needed, the services of a professional should be sought.
This production is not affiliated with or endorsed by any company mentioned in its case studies. The views and opinions expressed in this production are those of the authors and that of artificial intelligence and do not necessarily reflect the official policy or position of the showcased companies.
This publication has been licensed under Creative Commons CC BY SA. This means that it can be shared, remixed, and used for commercial purposes as long as attribution is given to the original creator and any derivative works are licensed under the same terms.
